Terms & Conditions Learn How We Work

Welcome to our Terms & Conditions page. These terms provide you with a clear understanding of how we operate once you place an order with us. Our goal is to ensure smooth, transparent, and mutually respectful collaboration. By placing an order, you automatically agree to the terms outlined here, which apply to your project throughout its lifecycle.

This page outlines key aspects of our working process, including payment terms, delivery timelines, and revision policies. Please review these conditions carefully, as they guide how we manage your project and ensure successful completion.

If you have any questions, explore our Knowledgebase for tutorials, FAQs, and expert articles. We are committed to helping you make the most of our services.

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Our Terms & Conditions For your project

At West India Works, transparency and customer satisfaction are our top priorities. To ensure a smooth working relationship and a successful project, we have outlined clear terms and conditions. These terms cover essential aspects such as project timelines, payment schedules, revisions, and intellectual property rights. Our goal is to maintain transparency and ensure mutual understanding throughout the project lifecycle.

Please choose the appropriate service from the tabs below to read the specific terms and conditions for that service or technology. We encourage all customers to review these terms carefully to ensure that all expectations are clear and aligned. These terms are applicable immediately with the project start.

terms-and-conditions

Terms & Conditions For

Website Development

1. Introduction

These Terms and Conditions govern the relationship between WEST INDIA WORKS ("Service Provider") and the client ("Client") regarding website development services. By engaging our services, the Client agrees to these terms.

2. Scope of Work
  • Static Websites: Development of websites with fixed content that does not change dynamically. The Service Provider will create pages as per the Client's specifications.
  • Dynamic Websites: Development of websites that interact with databases to generate dynamic content. This includes user login systems, content management, and other interactive features.
  • CMS-Based Solutions: Utilization of Content Management Systems like WordPress, Joomla, or Drupal to develop the website. The Service Provider will customize the CMS according to the Client's needs.
  • Custom-Coded Solutions: Building websites from the ground up using programming languages such as HTML, CSS, JavaScript, PHP, or others. The Service Provider will ensure the site is tailored to the Client's requirements.
3. Project Timeline
  • The Service Provider will provide an estimated timeline for project completion. Timelines may vary based on the complexity of the project, client responsiveness, and external factors.
  • Delays caused by the Client's failure to provide necessary content, feedback, or approvals may result in extended timelines.
4. Payment Terms
  • A deposit of 70% is required before work begins, with 20% during the development and remaining due upon project completion.
  • Additional costs may arise if the scope of work changes or if the Client requests additional features outside the initial agreement.
5. Client Responsibilities
  • The Client agrees to provide all necessary content, including text, images, and branding materials, in a timely manner.
  • The Client is responsible for ensuring that all content provided complies with copyright laws and does not infringe on third-party rights.
6. Revisions
  • The Service Provider offers 1 time development based on the initial agreement. Additional revisions may incur extra charges.
  • The Client must communicate feedback clearly and promptly to avoid project delays.
7. Intellectual Property
  • Upon full payment, the Client will own the rights to the final website design and any custom code created during the project.
  • The Service Provider retains the right to showcase the completed project in their portfolio, unless otherwise agreed upon.
8. Hosting and Maintenance
  • The Service Provider can offer hosting and maintenance services as a separate agreement. If the Client chooses to host elsewhere, the Service Provider is not responsible for any downtime or performance issues.
9. Warranties and Disclaimers
  • The Service Provider makes no warranties regarding the website's performance on third-party platforms or devices.
  • The Service Provider is not liable for any damages arising from the use of the website, including loss of data or business.
10. Termination
  • Either party may terminate the agreement with written notice if the other party fails to comply with these Terms and Conditions.
  • Upon termination, the Client is responsible for payment for all completed work up to the termination date.
11. Governing Law
  • These Terms and Conditions shall be governed by the laws of Jodhpur, Rajasthan (INDIA). Any disputes arising from these terms shall be resolved in the appropriate jurisdiction.
12. Amendments
  • The Service Provider reserves the right to amend these Terms and Conditions. Which will take effect immediately upon notice.

Terms & Conditions For

Native Mobile App Development

1. Introduction

These Terms and Conditions govern the relationship between WEST INDIA WORKS ("Service Provider") and the client ("Client") regarding native mobile app development services. By engaging our services, the Client agrees to these terms.

2. Scope of Work
  • iOS Apps: Development of native applications for Apple's iOS platform, tailored to the Client's specifications.
  • Android Apps: Development of native applications for Android devices, customized according to the Client's needs.
  • Cross-Platform Development: Utilizing frameworks to build apps compatible with both iOS and Android, if requested.
  • App Maintenance and Updates: Ongoing support and updates for the developed app to ensure optimal performance and security.
3. Project Timeline
  • The Service Provider will provide an estimated timeline for project completion, which may vary based on project complexity, client responsiveness, and external factors.
  • Delays caused by the Client's failure to provide necessary content, feedback, or approvals may result in extended timelines.
4. Payment Terms
  • A deposit of 70% is required before work begins, with 20% due during development and the remaining balance upon project completion.
  • Additional costs may arise if the scope of work changes or if the Client requests additional features beyond the initial agreement.
5. Client Responsibilities
  • The Client agrees to provide all necessary content, including text, images, and branding materials, in a timely manner.
  • The Client is responsible for ensuring that all content provided complies with copyright laws and does not infringe on third-party rights.
  • The Client must provide any required app store account, themes, plugins, APIs, third-party services, or libraries necessary for the app development, as specified in the project agreement.
6. Revisions
  • The Service Provider offers 1 time development based on the initial agreement. Additional revisions may incur extra charges.
  • The Client must communicate feedback clearly and promptly to avoid project delays.
7. Intellectual Property
  • Upon full payment, the Client will own the rights to the final app design and any custom code created during the project.
  • The Service Provider retains the right to showcase the completed project in their portfolio, unless otherwise agreed upon.
8. Hosting and Maintenance
  • The Service Provider can offer hosting and maintenance services as a separate agreement. If the Client chooses to host elsewhere, the Service Provider is not responsible for any downtime or performance issues.
9. Warranties and Disclaimers
  • The Service Provider makes no warranties regarding the app's performance on all devices or operating systems.
  • The Service Provider is not liable for any damages arising from the use of the app, including loss of data or business.
10. Termination
  • Either party may terminate the agreement with written notice if the other party fails to comply with these Terms and Conditions.
  • Upon termination, the Client is responsible for payment for all completed work up to the termination date.
11. Governing Law
  • These Terms and Conditions shall be governed by the laws of Jodhpur, Rajasthan (INDIA). Any disputes arising from these terms shall be resolved in the appropriate jurisdiction.
12. Amendments
  • The Service Provider reserves the right to amend these Terms and Conditions, which will take effect immediately upon notice.

Terms & Conditions For

Hybrid Mobile Application Development

1. Introduction

These Terms and Conditions govern the relationship between WEST INDIA WORKS ("Service Provider") and the client ("Client") regarding hybrid mobile application development services. By engaging our services, the Client agrees to these terms.

2. Scope of Work
  • Hybrid Apps: Development of hybrid applications that work on both iOS and Android platforms using frameworks such as React Native, Flutter, or Ionic.
  • Cross-Platform Features: Implementation of features that enable seamless performance across multiple devices and operating systems.
  • App Maintenance and Updates: Ongoing support and updates for the developed hybrid app to ensure optimal performance and security.
3. Project Timeline
  • The Service Provider will provide an estimated timeline for project completion, which may vary based on project complexity, client responsiveness, and external factors.
  • Delays caused by the Client's failure to provide necessary content, feedback, or approvals may result in extended timelines.
4. Payment Terms
  • A deposit of 70% is required before work begins, with 20% due during development and the remaining balance upon project completion.
  • Additional costs may arise if the scope of work changes or if the Client requests additional features beyond the initial agreement.
5. Client Responsibilities
  • The Client agrees to provide all necessary content, including text, images, and branding materials, in a timely manner.
  • The Client is responsible for ensuring that all content provided complies with copyright laws and does not infringe on third-party rights.
  • The Client must provide any required app store account, themes, plugins, APIs, third-party services, or libraries necessary for the app development, as specified in the project agreement.
6. Revisions
  • The Service Provider offers one time development based on the initial agreement. Additional revisions may incur extra charges.
  • The Client must communicate feedback clearly and promptly to avoid project delays.
7. Intellectual Property
  • Upon full payment, the Client will own the rights to the final app design and any custom code created during the project.
  • The Service Provider retains the right to showcase the completed project in their portfolio, unless otherwise agreed upon.
8. Hosting and Maintenance
  • The Service Provider can offer hosting and maintenance services as a separate agreement. If the Client chooses to host elsewhere, the Service Provider is not responsible for any downtime or performance issues.
9. Warranties and Disclaimers
  • The Service Provider makes no warranties regarding the app's performance on all devices or operating systems.
  • The Service Provider is not liable for any damages arising from the use of the app, including loss of data or business.
10. Termination
  • Either party may terminate the agreement with written notice if the other party fails to comply with these Terms and Conditions.
  • Upon termination, the Client is responsible for payment for all completed work up to the termination date.
11. Governing Law
  • These Terms and Conditions shall be governed by the laws of Jodhpur, Rajasthan (INDIA). Any disputes arising from these terms shall be resolved in the appropriate jurisdiction.
12. Amendments
  • The Service Provider reserves the right to amend these Terms and Conditions, which will take effect immediately upon notice.

Terms & Conditions For

Web Application Development

1. Introduction

These Terms and Conditions govern the relationship between WEST INDIA WORKS ("Service Provider") and the client ("Client") regarding web application development services. By engaging our services, the Client agrees to these terms.

2. Scope of Work
  • Custom Web Applications: Development of bespoke web applications tailored to the Client's specific requirements.
  • Database Integration: Implementation of database solutions to support dynamic content and user interactions.
  • API Development: Creation and integration of APIs for seamless communication between systems.
  • App Maintenance and Updates: Ongoing support and updates for the developed web application to ensure optimal performance and security.
3. Project Timeline
  • The Service Provider will provide an estimated timeline for project completion, which may vary based on project complexity, client responsiveness, and external factors.
  • Delays caused by the Client's failure to provide necessary content, feedback, or approvals may result in extended timelines.
4. Payment Terms
  • A deposit of 70% is required before work begins, with 20% due during development and the remaining balance upon project completion.
  • Additional costs may arise if the scope of work changes or if the Client requests additional features beyond the initial agreement.
5. Client Responsibilities
  • The Client agrees to provide all necessary content, including text, images, and branding materials, in a timely manner.
  • The Client is responsible for ensuring that all content provided complies with copyright laws and does not infringe on third-party rights.
  • The Client must provide any required themes, plugins, APIs, third-party services, or libraries necessary for the web application development, as specified in the project agreement.
6. Revisions
  • The Service Provider offers one time development based on the initial agreement. Additional revisions may incur extra charges.
  • The Client must communicate feedback clearly and promptly to avoid project delays.
7. Intellectual Property
  • Upon full payment, the Client will own the rights to the final web application design and any custom code created during the project.
  • The Service Provider retains the right to showcase the completed project in their portfolio, unless otherwise agreed upon.
8. Hosting and Maintenance
  • The Service Provider can offer hosting and maintenance services as a separate agreement. If the Client chooses to host elsewhere, the Service Provider is not responsible for any downtime or performance issues.
9. Warranties and Disclaimers
  • The Service Provider makes no warranties regarding the web application's performance on all devices or browsers.
  • The Service Provider is not liable for any damages arising from the use of the web application, including loss of data or business.
10. Termination
  • Either party may terminate the agreement with written notice if the other party fails to comply with these Terms and Conditions.
  • Upon termination, the Client is responsible for payment for all completed work up to the termination date.
11. Governing Law
  • These Terms and Conditions shall be governed by the laws of Jodhpur, Rajasthan (INDIA). Any disputes arising from these terms shall be resolved in the appropriate jurisdiction.
12. Amendments
  • The Service Provider reserves the right to amend these Terms and Conditions, which will take effect immediately upon notice.

Terms & Conditions For

WordPress Development

1. Introduction

These Terms and Conditions govern the relationship between WEST INDIA WORKS ("Service Provider") and the client ("Client") regarding WordPress development services. By engaging our services, the Client agrees to these terms.

2. Scope of Work
  • Custom WordPress Sites: Development of tailored WordPress websites based on the Client's specifications.
  • Themes and Templates: Customization of existing themes or development of bespoke themes to fit the Client's brand.
  • Plugin Integration: Installation and configuration of necessary plugins to enhance website functionality.
  • Website Maintenance and Support: Ongoing support, updates, and maintenance for the developed WordPress site to ensure optimal performance and security.
3. Project Timeline
  • The Service Provider will provide an estimated timeline for project completion, which may vary based on project complexity, client responsiveness, and external factors.
  • Delays caused by the Client's failure to provide necessary content, feedback, or approvals may result in extended timelines.
4. Payment Terms
  • A deposit of 70% is required before work begins, with 20% due during development and the remaining balance upon project completion.
  • Additional costs may arise if the scope of work changes or if the Client requests additional features beyond the initial agreement.
5. Client Responsibilities
  • The Client agrees to provide all necessary content, including text, images, and branding materials, in a timely manner.
  • The Client is responsible for ensuring that all content provided complies with copyright laws and does not infringe on third-party rights.
  • The Client must provide any required themes, plugins, APIs, third-party services, or libraries necessary for the WordPress development, as specified in the project agreement.
6. Revisions
  • The Service Provider offers one time development based on the initial agreement. Additional revisions may incur extra charges.
  • The Client must communicate feedback clearly and promptly to avoid project delays.
7. Intellectual Property
  • Upon full payment, the Client will own the rights to the final WordPress site design and any custom code created during the project.
  • The Service Provider retains the right to showcase the completed project in their portfolio, unless otherwise agreed upon.
8. Hosting and Maintenance
  • The Service Provider can offer hosting and maintenance services as a separate agreement. If the Client chooses to host elsewhere, the Service Provider is not responsible for any downtime or performance issues.
9. Warranties and Disclaimers
  • The Service Provider makes no warranties regarding the WordPress site's performance on all devices or browsers.
  • The Service Provider is not liable for any damages arising from the use of the WordPress site, including loss of data or business.
10. Termination
  • Either party may terminate the agreement with written notice if the other party fails to comply with these Terms and Conditions.
  • Upon termination, the Client is responsible for payment for all completed work up to the termination date.
11. Governing Law
  • These Terms and Conditions shall be governed by the laws of Jodhpur, Rajasthan (INDIA). Any disputes arising from these terms shall be resolved in the appropriate jurisdiction.
12. Amendments
  • The Service Provider reserves the right to amend these Terms and Conditions, which will take effect immediately upon notice.

Terms & Conditions For

Shopify Development

1. Introduction

These Terms and Conditions govern the relationship between WEST INDIA WORKS ("Service Provider") and the client ("Client") regarding Shopify development services. By engaging our services, the Client agrees to these terms.

2. Scope of Work
  • Custom Shopify Stores: Development of tailored Shopify e-commerce websites based on the Client's specifications.
  • Themes and Templates: Customization of existing Shopify themes or development of bespoke themes to fit the Client's brand.
  • App Integration: Installation and configuration of necessary Shopify apps to enhance store functionality.
  • Shopify Maintenance and Support: Ongoing support, updates, and maintenance for the developed Shopify store to ensure optimal performance and security.
3. Project Timeline
  • The Service Provider will provide an estimated timeline for project completion, which may vary based on project complexity, client responsiveness, and external factors.
  • Delays caused by the Client's failure to provide necessary content, feedback, or approvals may result in extended timelines.
4. Payment Terms
  • A deposit of 70% is required before work begins, with 20% due during development and the remaining balance upon project completion.
  • Any premium themes, apps, or additional features requested by the Client that incur extra costs must be paid for separately.
5. Client Responsibilities
  • The Client agrees to provide all necessary content, including text, images, and branding materials, in a timely manner.
  • The Client is responsible for ensuring that all content provided complies with copyright laws and does not infringe on third-party rights.
  • The Client must provide any required themes, apps, APIs, third-party services, or libraries necessary for the Shopify development, as specified in the project agreement.
6. Revisions
  • The Service Provider offers one time development based on the initial agreement. Additional revisions may incur extra charges.
  • The Client must communicate feedback clearly and promptly to avoid project delays.
7. Intellectual Property
  • Upon full payment, the Client will own the rights to the final Shopify store design and any custom code created during the project.
  • The Service Provider retains the right to showcase the completed project in their portfolio, unless otherwise agreed upon.
8. Hosting and Maintenance
  • Shopify hosting is included as part of the service; however, ongoing maintenance services may be provided under a separate agreement.
  • The Service Provider is not responsible for any downtime or performance issues related to the Shopify platform itself.
9. Warranties and Disclaimers
  • The Service Provider makes no warranties regarding the Shopify store's performance on all devices or browsers.
  • The Service Provider is not liable for any damages arising from the use of the Shopify store, including loss of data or business.
10. Termination
  • Either party may terminate the agreement with written notice if the other party fails to comply with these Terms and Conditions.
  • Upon termination, the Client is responsible for payment for all completed work up to the termination date.
11. Governing Law
  • These Terms and Conditions shall be governed by the laws of Jodhpur, Rajasthan (INDIA). Any disputes arising from these terms shall be resolved in the appropriate jurisdiction.
12. Amendments
  • The Service Provider reserves the right to amend these Terms and Conditions, which will take effect immediately upon notice.